We welcome your feedback
Noble Hands is committed to providing safe, respectful and high-quality supports. If something isn’t right — or if you’d simply like to tell us what we’re doing well — we want to hear from you.
How to give feedback or make a complaint
- Phone: 0468 890 383 (Mon–Fri, 9am–5pm)
- Email: admin@noblehandsndis.com.au
- Online: via our contact form
What happens next
- We’ll acknowledge your feedback promptly — usually within one business day.
- We’ll work with you to understand the issue and what outcome you’re seeking.
- We’ll keep you informed and aim to resolve concerns fairly and quickly.
- You can have a family member, advocate or support person involved at any stage.
You can also contact the NDIS Commission. If you’d prefer to raise a concern externally, or you’re not satisfied with our response, you can contact the NDIS Quality and Safeguards Commission on 1800 035 544 or via ndiscommission.gov.au.
Raising a concern will never disadvantage you or affect your supports. We treat all feedback confidentially and with respect.