Noble Hands NDIS (JAV Group Pty Ltd, ABN 12 685 080 853) is committed to protecting your privacy and personal information in accordance with the Australian Privacy Principles under the Privacy Act 1988 (Cth) and our obligations as an NDIS support provider.
What information we collect
We collect personal information you provide through our website forms, by phone or email, including your name, contact details, NDIS details and information about the supports you need. Where you refer another person, we rely on you having their consent to share their information.
How we use your information
- To respond to your enquiry or referral
- To assess and deliver appropriate supports
- To coordinate your supports and communicate with you and (with consent) your support network
- To meet our legal, funding and NDIS obligations
How we store and protect it
We store personal information securely and take reasonable steps to protect it from misuse, loss and unauthorised access. We only keep it for as long as necessary or as required by law.
Sharing your information
We do not sell your information. We only share it where you have consented, where necessary to deliver your supports, or where required by law (for example, to the NDIS Quality and Safeguards Commission).
Your rights
You can ask to access or correct your personal information, or raise a privacy concern, at any time. Contact us on 0468 890 383 or admin@noblehandsndis.com.au.
This policy is provided as a general template and may be updated. Please review with your adviser to ensure it reflects your full operations.